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    Customer Service

    Do you have questions for USfoodz? The answers to frequently asked questions can be found on this page. Click on one of the six subjects or search with a few key words for the answer.

      Order

      • I got an error message while placing my o...
        • I got an error message while placing my order and/or I can't complete my order

          Most error messages are due to incorrect or unfilled fields, so please make sure your details are correct and complete. Please note you can't checkout your shopping cart until the minimum order amount of £ 50 is met. If you experience errors while all required fields are correctly filled, you might want to try a different browser (the website is optimized for Internet Explorer, Firefox and Safari). Please don't hesitate to contact us if you experience any other difficulties.

      • Can I place a order by e-mail?
        • Can I place a order by e-mail?

          No, it's not possible to order by e-mail. Orders can be placed solely through our online shop.

      • What is the minimum order amount for free...
        • What is the minimum order amount for free shipping?

          The minimum order amount for free shipping to the UK is £ 75-. For orders with a value between £ 45.- and £ 74,99.- the shipping costs are £ 9.-.

      • What are the methods of payment?
        • What are the methods of payment?

          You can pay for your order by credit card. We accept Mastercard and Visa.