Customer Service

Do you have questions for USfoodz? The answers to frequently asked questions can be found on this page. Click on one of the six subjects or search with a few key words for the answer.

Other Questions

  • How does USfoodz deal with the environmen...
    • How does USfoodz deal with the environment?

      We do our best to be as green as possible by using environmentally friendly packaging and trying to maintain a paperless office. We avoid printed packing slips by offering digital invoices and the minimum order amount of £ 50 provides us to deal effectively with packing and delivery.

  • How do you deal with expiration dates?
    • How do you deal with expiration dates?

      The best before date is provided by the manufacturer, to ensure you of its best possible quality. Occasionally you'll find products on our website which have surpassed this date. In practice, those products are fit for consumption well beyond their best before date and they're offered with substantial discounts. Special offers are always clearly indicated: the best before date will be reflected in the product title, both on the website and in your order confirmation. The manufacturer guarantees all products supplied are fit for consumption and meet all quality standard up to at least six months after its best before date.

  • I'm looking for an American product you'r...
    • I'm looking for an American product you're not yet offering. Can you supply it?

      We're always looking for additions to our product range, so we're looking forward to your suggestions. Visit our facebook page to add your suggestions to the wish list.

  • Product information
    • Product information

      Although USfoodz aims to represent all information regarding a product as accurate as possible, it may occur that an image or other kind of product information on this website, deviates from the actual offered product. Errors and omissions are therefore excepted.